we value your satisfaction and are committed to providing you with an exceptional shopping experience.
Shipping
The standard delivery time is 20-1 hour after placing the order. You can contact customer service to agree on the delivery time
Under special circumstances, the delivery time may be extended.
After checkout, you can immediately contact customer service to learn about the current delivery time. If you have any questions or concerns about transportation, please contact us via【 koarss@foxmail.com 】Contact us and we will be happy to assist you.
Returns
We offer a 10 day return policy for virtual products, provided that the product you purchased has not been shipped and the order status has not changed. When you need to return a product, please contact us through the following methods【 koarss@foxmail.com 】And submit your order number and refund reason.
If the order has already been shipped, refunds will not be supported unless the order is out of stock.
If your order requires a refund, please keep it in an undelivered state and contact me using the following method. We will cooperate with you to resolve this issue as soon as possible.
Contact Us
If you have any questions or concerns about our shipping and returns policy, please contact us at koarss@foxmail.com Our customer service team is available to assist you with any queries you may have. Thank you for choosing koarss.com for your shopping needs.